A disturbing new analysis was published in September by the well-known Danish business newspaper Børsen. The article summed up the international research house ICDP’s market research regarding the Danish automotive industry. It revealed interesting trends affecting...
Aftersales can skyrocket dealerships’ revenue! Here’s how in our previous blog post we went into detail about the rising customer expectations. On the car manufacturers’ side, they invest massive amounts into creating and marketing high-tech car...
Customer experience shapes workshops’ customer service and the automotive software industry! If we look at the world today it is certain that digital transformation is faster than ever. It disrupts every area of our lives, from the way we communicate, shop, pay, do...
With the use of car data, the automotive industry is going through a revolution. Data can now show us a vast amount of rich information about a car. From its technical conditions to handling or usage. Workshops can change their approach to customer service. In this...
Electric vehicles. Autonomous vehicles. Shared mobility. As we briefly covered in a previous article, the above are some of the main buzzwords that we keep hearing whenever there’s talk about the future of mobility. And with good reason. Demand for electric...
With pretty much every industry out there undergoing a digital transformation, it’s no surprise that the same is happening to the automotive industry. Emerging technologies and constantly evolving customer expectations are pushing the automotive industry towards...
