2 million square feet of exhibition area, 11 official locations, 371 Fortune 500 companies, and Connected Cars at the world’s most influential technology event. We are excited, to be chosen as the featured partner by the world’s second most innovative...
Aftersales customer journey is important to understand from start to finish. Customers’ loyalty in the digital age is no longer based on your pricing or product offering. Instead, they remain loyal to dealerships because of the experiences they have had. In...
Chapter 1: Santa’s getting ready to deliver Christmas gifts all over the world Clear blue sky and peaceful snow-covered pinewood extended as far as the eye could see on a December day in Lapland. However, Santa’s lodge was bustling with activity as elves...
Vehicle data and real-time diagnostics have opened a whole new window of opportunity for importers and dealerships. Imagine seeing your customers’ vehicle error codes in real-time as leads, enabling you to act on them immediately and turn them into business....
Your customers’ revenue potential doesn’t end at sales. Cross-selling and upselling will help you tap into aftersales revenue. Aftersales represents 20% of the automotive industry’s revenue and is its most profitable segment. We know that profitability is...